Doing Business AbRoad Pilot
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About The Pilot

Within the Digital Europe for All (DE4A) program, the Doing Business Abroad pilot aims to reduce the administrative burden of starting and doing business in another European Member State. With the new Once Only Technical System, information about a company is re-used cross-border which reduces the time to register and afterwards request a service in another Member State substantially. The entire process is fully online and secure, using the authentication and authorization means of the home-country that are familiar to the representative of the company.

Key-advantages

The advantage is obvious, as the current situation for registering a business in another country often takes days or weeks to complete, includes a lot of paperwork, provides many language barriers and is quite sensitive to errors and mistakes due to risk of incorrect interpretation of information. When using the pilot-solution, the effort required to complete the registration is reduced drastically for both the company and the service provider. So the company can actually apply for a service much faster and the service provider spends less time on administrative issues.

See our DBA explainer video:

 

 

 

 

Scope of the pilot

The Doing Business Abroad pilot supports procedures for companies that want to apply for an online service in another Member State, as well as keeping the service provider informed on any relevant changes in the company. Examples of services are the enrollment into subsidy programs, acquiring permits, managing import and export certificates, starting a new business or filing tax-returns. The pilot focusses on helping companies registering with the foreign service provider, so they can apply for services like these.

Persons who represent companies in the application-process can use their National eID to log in at the foreign online portal of the service providers in the other Member States. Their mandates to represent the company are being checked online, to ensure that the person is entitled to act on behalf of the company in this process.

 

Currently, the following situations are available for piloting:

 

Piloting with real business objectives

A. Registering Romanian or Austrian companies aiming to apply for one of the online services available at the RVO in The Netherlands.

 

Note that case A will result in a real (legally valid) registration so they can actually apply for the real service from RVO.

 

Piloting with simulation objectives

B. Registering Austrian, Swedish or Dutch companies, aiming to apply for one of the online services available at the Romanian National Trade Register Office (https://portal.onrc.ro/ONRCPortalWeb/ONRCPortal.portal) in Romania.

C. Registering Romanian, Austrian or Dutch companies aiming to apply for one of the online services from the Swedish Companies Registration Office (https://www.verksamt.se/en/web/international/starting) in Sweden.​

D. Registering Romanian, Dutch or Swedish companies aiming to apply for one of the online services available at Unternehmensservice Portal (https://www.usp.gv.at/online-verfahren.html) in Austria.

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Note that cases B, C and D will not result in legally valid registrations but are for learning purposes only, allowing for more companies to contribute to the pilot (even if companies have no real intention to do business in the other countries). Even these cases will be piloted (as much as possible) with real companies, real representatives and real data. For these cases, all data provided during the pilot, will be deleted afterwards.

Timeline

Registering companies in foreign countries is supported starting early 2022, while keeping information up-to date will be added Q2 2022. The pilot ends in Q3 2022, the lessons learned and conclusions will be made available in Q4 2022.

Audience

The pilot is performed by Austria, The Netherlands, Romania and Sweden, which means that these countries support cross-border communication for both company-information and mandates. Companies from these countries that

  • recognize themselves in one of the situations (A, B, C or D) mentioned above

  • are interested in contributing to making doing international business easier

  • are willing to spend approximately 2 hours on applying for one of these online services as well as evaluating their experience afterwards.

can apply for participation in the pilot. Interested? Click here!

More information

Are you interested in this pilot, but not as a participant? Click here for a pilot brochure.

Also, you can find more general information about the DE4A program here:

Participating Guidelines

If your answer is YES to all of the following questions, you can apply for participation in the pilot and enjoy the fast, online and secure process to register your business in another country!

  • Does your company reside in Sweden, Romania, The Netherlands or Austria?

  • Is your company aiming to apply for a service as described on one of the situations, in 2021 or 2022?

  • Are you willing to help building a solution that makes cross-border business easier?

 

Companies active in any industry, of any size and of any age are welcome to participate in the pilot. We’d love to learn and build together! Click here to apply.

What does participating mean?

As a participant, you will be using the solution for online authorization and information exchange to register your business in another country (being Austria, The Netherlands, Sweden or Romania). Your user-experience from a business perspective is extremely valuable. All advantages that the pilot should bring forward, should be noticeable from your perspective and help you in every way. Your feedback helps to improve the solution and maximize the advantages and lessons learned in this pilot.

You will be asked to share your findings in interviews and online questionnaires. We will guide you during the pilot, provide clear instructions and we’ll keep the administrative burden low, so you can stay focused on doing business, while still helping out!

Participation instructions

 

As a participant, you will be provided with more detailed instructions on how to log on to the websites of service providers, and execute the registration procedure. Also, you will get access to the questionnaires to provide feedback. These items will become available in November 2021.

Questionnaires

These require passwords. Please obtain them from the pilot administrator.

Frequently Asked Questions 

What exactly can I do during the pilot?


The main activities of participating in the pilot are:

    • You will get an introduction to the pilot.
    • You will perform a registration in another country (perhaps repeatedly).
    • You will fill in a questionnaire to share your experience.
    • You will be interviewed to discuss your feedback.




Can I enter the pilot at any time?


You can enroll until December 2021 for the first part of the pilot (which concerns registration of you company with a foreign service provider). You can enroll for the second part of the pilot (which focuses on keeping your registration up-to-date) until April 2022. If you participated in the first part of the pilot, you will be offered the possibility to participate in the second part as well.




What if I already have a company in the other Member State?


The pilot focuses on certain service providers in the participating Member States. So if you have registered your company with another Service Provider, this does not affect your business with that service provider. But even if you are already registered with the participating service provider in another country, you can participate. The service provider will recognize your company at the moment of logging in to their website.




What if I want to start a completely new company in another Member State?


It is necessary to have a valid company in your home-country, to be able to register your company with the service provider in a foreign country. Within this pilot, you cannot start a completely new company in another Member State.




When exactly does registration in the other MS happen?


The registration with the service provider in another member State (only) happens immediately after you have accepted the offer to use the data on your company, that was retrieved in the country of origin of your company. The foreign service provider will explicitly ask you to retrieve this data. Also, the service provider will offer you the possibility to view the data that was retrieved, before you confirm / decline using this for registration purposes.




Is the result of the registration in the pilot-context legally valid and will it remain so after the pilot has finished?


Depending on the country of origin of your company, and the country that provides the service you want to enroll to, the result of a registration is and will stay legally valid. Starting in December 2021, Dutch Companies that register with Austrian service providers (and vice versa) will lead to legally valid registrations. Other combinations of countries may follow later.




When will other countries be involved?


For this moment, only Austria, Romania, Sweden and The Netherlands will participate in this pilot. There is no planning available yet for other countries to join.




I am representing a company from Austria, Sweden, Romania or The Netherlands, but I live in another country. Can I join?


No. This is because you will log in using your eID from the country you live in and only the countries mentioned above have a valid connection to the pilot solution that is needed to participate.




What kind of feedback is expected from me, during the pilot?


We aim to make it easy for you to provide feedback, by offering questionnaires with a limited number of questions. With every question, there is room to elaborate if you feel the need to. After fulfilling the questionnaire, you might be invited for an interview, to discuss your feedback in more detail so we can make sure that we fully understand your feedback.




How many companies are involved in the pilot?


Typically, the number of companies participating in the pilot is not limited. Only if the number exceeds our capacity to properly involve the participants, a limit might be introduced.




What are possible disadvantages from participating in the pilot?


Aside from the many advantages that are expected, you might encounter situations where we need some time to resolve issues with the service providers or business registers involved. The solution will be tested thoroughly beforehand, so we expect this possible disadvantage to be minimal.




Are there any costs involved in participation?


There are no financial cost involved for your participation. Participating in the pilot does require a limited amount of your time.




Do I need to prepare anything myself prior to the pilot?


You can participate in the pilot without any real preparations. Of course, we need to know a couple of things about you and the company you represent. With this, we can make sure that data and registration in the country of origin (of the company) are correct and ready for piloting. We will take care of most of this process and expect that the amount of time you need to prepare, will be negligible.




Where do I find the questionnaires to provide feedback?


The questionnaires can be found on this main microsite page under 'Participating Guidelines'




Can I quit participating in the pilot?


We’d hate to see you go and will of course do everything in our power to keep you involved in the pilot, but you are free to quit participating if need be. We will definitely ask you to motivate your decision, in order to learn and improve the pilot.




DE4A Pilot Privacy Policy  - Details


The services and applications provided as a part of this pilot have been set up in the context of the DE4A piloting project. Please see this link. This project is funded by the European Commission. It aims to explore ways to implement and provide once-only e-government services, particularly in the context of the Single Digital Gateway. The objective is to ensure that e-government services work more efficiently, securely, and smoothly. ​To see the detailed Privacy Policy see this link.




DE4A piloting disclaimer for Doing Business Abroad Pilot


Legal disclaimer The services and applications provided as a part of this pilot have been set up in the context of the DE4A piloting project (https://www.de4a.eu/about-project). This project is funded by the European Commission. It aims to explore ways to implement and provide once-only e-government services, particularly in the context of the Single Digital Gateway. The objective is to ensure that e-government services work more efficiently, securely and smoothly. The services and applications are designed to be fully functional and operational, and will produce binding legal effects for you, and for any persons or organisations that that you interact with. Therefore, please use the services and applications only if you indeed aim to complete a legally valid procedure. The services and applications are created with the highest level of diligence, to ensure that they work in a secure and problem free manner. None the less, since they are operated as a part of a pilot, your use of the services and applications is proactively monitored and analysed in order to detect any problems. We may therefore use any contact information you provide to contact you in case of any problems. The pilot projects are principally managed by the organisations identified on the DE4A project page, who will act as data controllers in relation to your data. For any questions in relation to the pilots or to your data, please contact them directly, or alternatively contact the DE4A project via https://www.de4a.eu/dba-enrolment