Moving AbRoad Pilot
About The Pilot

Within the Digital Europe for All (DE4) program, the Moving Abroad pilot aims to reduce the administrative burden of moving to another European Member State. With the new Service, information is re-used cross-border which reduces the time to register. The entire preparation process is fully online and secure, using the authentication and authorization means of the home-country that are familiar to the citizen.

Key-advantages

The advantage is obvious, as the current situation for changing domicile address and requesting civil status certificates to use in another country often takes weeks or months to complete, includes a lot of paperwork, and provides many language barriers. When using the pilot-solution, the effort required to complete the registration is reduced drastically for both the individual and the service provider. So a citizen can apply for a service much easier and the service provider spends less time on administrative issues.

See our Moving Abroad explainer video:

Scope of the pilot

The Moving Abroad pilot supports procedures for individuals that want to change domicile address and request certificates that can be used in other processes and services.

In the first iteration, Spanish and Portuguese citizens can use the services in their dealings with Luxembourg. In May 2022 , the following situations will be available for piloting; Domicile Address Change, Certificates (Civil Status, Birth) also to Sweden and to and from Romania. Further Pensions Information will be able to be exchanged from Portugal and Spain to Sweden.

Timeline
 

Changing domicile address and requesting civil status evidence is supported starting early 2022. The second iteration will start Q2 2022 and add more countries as well as new services around pensions. The pilot ends in Q3 2022, the lessons learned and conclusions will be made available in Q4 2022.


Audience


The pilot is performed by Luxembourg, Portugal, Romania, Spain and Sweden.

Are you interested? Click here!


More information


Are you interested in this pilot, but not as a participant? Click here to read the DE4A newsletter.

Also, you can find more general information about the Digital Europe for All program here:

Participating Guidelines

If your answer is YES to all of the following questions, you can apply for participation in the pilot and enjoy the fast, online and secure process to move to another country!

  • Do you reside in Luxembourg, Portugal, Spain, Romania, or Sweden?

  • Are you looking to move in 2022?

  • Are you willing to help to build a solution that makes cross-border moving easier?

We love to learn and build together! Click here to apply.

What does participating mean?

As a participant, you will be using the solution for online authorization and information exchange to register in another country. Your user-experience form is extremely valuable. All advantages that the pilot should bring forward, should be noticeable from your perspective and help you in every way. Your feedback helps to improve the solution and maximize the advantages and lessons learned in this pilot.

You will be asked to share your findings in interviews and online questionnaires. We will guide you during the pilot, provide clear instructions and we’ll keep the administrative burden low.

QUESTIONNAIRE! Thanks for your participation!

You find the QUESTIONNAIRE here.

Frequently Asked Questions

What exactly do I have to do during the pilot?


The main activities of participating in the pilot are:

  • Use the service. Afterwards, fill in questionnaires and discuss with us. You will get an introduction to the pilot.

  • You will perform a registration in another country (perhaps repeatedly).

  • You will fill in a questionnaire to share your experience.

  • You will be interviewed to discuss your feedback.




Can I enter the pilot at any time?


You can enroll until April 2022 for the first part of the pilot. You can enroll for the second part of the pilot (which focuses on keeping your registration up-to-date) until September 2022. If you participated in the first part of the pilot, you will be offered the possibility to participate in the second part as well.




When exactly does registration in the other MS happen?


The registration with the service provider in another member State (only) happens immediately after you have accepted the offer to use the personal data, that was retrieved in the country of origin. The foreign service provider will explicitly ask you to retrieve this data. Also, the service provider will offer you the possibility to view the data that was retrieved, before you confirm / decline using this for registration purposes.




When will other countries be involved?


At this moment, only Spain, Portugal and Luxembourg. In the second iteration (May 2022) Romania and Sweden will also participate in this pilot.




What kind of feedback is expected from me, during the pilot?


We aim to make it easy for you to provide feedback, by offering questionnaires with a limited number of questions. With every question, there is room to elaborate if you feel the need to. After fulfilling the questionnaire, you might be invited for an interview, to discuss your feedback in more detail so we can make sure that we fully understand your feedback.




Are there any costs involved in participation?


There are no financial cost involved for your participation. Participating in the pilot does require a limited amount of your time.




Where do I find the questionnaires to provide feedback?


The questionnaires will be offered to you when the pilot starts in late 2021




Can I quit participating in the pilot?


We’d hate to see you go and will of course do everything in our power to keep you involved in the pilot, but you are free to quit participating if need be. We will definitely ask you to motivate your decision, in order to learn and improve the pilot.




DE4A Pilot Privacy Policy - Details


The services and applications provided as a part of this pilot have been set up in the context of the DE4A piloting project. Please see this link. This project is funded by the European Commission. It aims to explore ways to implement and provide once-only e-government services, particularly in the context of the Single Digital Gateway. The objective is to ensure that e-government services work more efficiently, securely, and smoothly. ​To see the detailed Privacy Policy see this link.




DE4A piloting disclaimer for Moving Abroad Pilot


Legal disclaimer The services and applications provided as a part of this pilot have been set up in the context of the DE4A piloting project (https://www.de4a.eu/about-project). This project is funded by the European Commission. It aims to explore ways to implement and provide once-only e-government services, particularly in the context of the Single Digital Gateway. The objective is to ensure that e-government services work more efficiently, securely and smoothly. The services and applications are designed to be fully functional and operational, and will produce binding legal effects for you, and for any persons or organisations that that you interact with. Therefore, please use the services and applications only if you indeed aim to complete a legally valid procedure. The services and applications are created with the highest level of diligence, to ensure that they work in a secure and problem free manner. None the less, since they are operated as a part of a pilot, your use of the services and applications is proactively monitored and analysed in order to detect any problems. We may therefore use any contact information you provide to contact you in case of any problems. The pilot projects are principally managed by the organisations identified on the DE4A project page, who will act as data controllers in relation to your data. For any questions in relation to the pilots or to your data, please contact them directly, or alternatively contact the DE4A project via info@de4a.eu